Wednesday, 20 June 2018

Food Co-Packing

Thank you for considering Glen Industries to meet your food co-packing needs. This page is designed to answer the questions most frequently asked by our customers about the food co-packing process and our services. If you have a question that doesn’t appear here or if you’re ready to get started, please feel free to contact us at 607.535.6934 or This email address is being protected from spambots. You need JavaScript enabled to view it..


About Glen Industries
Glen Industries is the manufacturing and vocational training division of The Arc of Schuyler, a nonprofit organization that assists people with developmental disabilities, including autism, to train for and obtain meaningful employment.

Glen Industries is certified by the NYS Department of Agriculture & Markets and has more than 5,000 square feet of workspace. Our trained staff are certified in Better Process Control through Cornell University and we receive many customer referrals through Cornell. People receiving employment supports are trained in all areas of food preparation and co-packing.

Products We Pack
Glen Industries is certified to manufacture acidified and low-acidified foods and is equipped for hot fill and cold fill bottling and dry fill products. Examples:

  • BBQ sauce and hot sauce
  • Salad dressings and marinades
  • Salsas, spreads, and dips
  • Mustards, jellies, and condiments
  • Oils and syrups
  • Powder and granule products

Products We Do Not Pack
Glen Industries is not able to pack unpasteurized dairy or raw meat products.

Other Services

  • Personalized customer service
  • Assistance with Scheduled Process, packaging, sealing, labeling, and shipping preparation
  • Cost-analysis
  • On-site sanitation and quality controls (e.g. pH meter, record-keeping of ingredients and nutritional values, charts of date and batch coding for every product)
  • Routine quality checks on your product 
  • Fast, reliable turnaround time


Getting Started
Glen Industries specializes in serving the co-packing needs of startup and small production companies. We provide information, assistance, production space, and a labor force to produce your product. As you might expect, there are many steps to ensuring your product is manufactured to the highest quality and meets specific food product regulations. Depending on your current position in the process, it may be several weeks to several months before Glen Industries runs the first the batch of your product. We encourage you to plan ahead and be patient as we help you get your product ready for sale. The general steps of the food co-packing process are listed below followed by answers to frequently asked questions about this process.

Step 1: You enter into a required Non-Disclosure Agreement with Glen Industries. 

Step 2: Glen Industries will schedule a free consultation with you, where you will share your recipe and discuss production and labor needs.

Step 3: You provide a W-9 to Glen Industries and Glen Industries determines whether or not you have Scheduled Process for the product or if you'll need to request a Scheduled Process. Glen Industries must receive a Scheduled Process before the first production run.

Step 4: Glen Industries determines if the product is eligible for production and provides you with proposed pricing.

Step 5: You accept or deny the contract for services. If the contract is accepted and returned, a first production run is scheduled.

Step 6: Product is manufactured in Glen Industries certified kitchen. We encourage you to be present at the first production run, but it is not required. Product is packaged, labeled, and prepared for shipment as arranged by you.

Step 7: You may contact Glen Industries to schedule subsequent runs of the product. We advise our customers to plan well in advance to be included on the production calendar.



What is a Non-Disclosure Agreement?
A Non-Disclosure Agreement is a legal contract that creates a confidential relationship between you and Glen Industries to protect proprietary information or trade secrets about the product. There is no cost for a Non-Disclosure Agreement and simply allows you to share a recipe with Glen Industries in confidence.


What is a Scheduled Process and why is it required?
A Scheduled Process is a process selected by a processor as adequate for use under the conditions of manufacture for a food in achieving and maintaining a food product that will not permit the growth of microorganisms having public health significance. A Scheduled Process is required to meet compliance and regulations that go along with food production.


How long does it take to get a Scheduled Process? Is there a cost?
Glen Industries can assist the customer in having a Scheduled Process completed through Cornell University. The customer can expect this process to take 6 – 8 weeks for completion and there is a fee to the customer associated with this process.


How big are Glen Industries’ batches? Can Glen Industries do multiple batches a day?
Glen Industries’ typical batch size is 60 gallons. The unit number will depend on the size of your chosen container. Depending on the product, it may be possible to complete multiple batches in a day. Please inquire when you are prepared for this step.


What does Glen Industries supply and what do I supply?

  • Ingredients: Glen Industries will provide you a list of typically used providers who carry necessary ingredients. It is the customer’s responsibility to order and schedule shipment of ingredients to Glen Industries to arrive not sooner than 1 week prior to the scheduled production day.
  • Packaging: Glen Industries works with a vendor to supply you a choice of glass jars. If you choose other types of packaging, you must ensure they arrive at Glen Industries not sooner than 1 week prior to the scheduled production day.
  • Labels: (nutritional information, barcode, artwork): Glen Industries works with vendors who can assist you with nutritional information if needed, barcodes, artwork, and printing for labels. These vendors are familiar with Glen Industries’ equipment specifications and can design labels that will meet your needs.
  • Storage: Glen Industries does not provide long term storage for ingredients or completed products. You must arrange for the product to be picked up or shipped within 10 days of completion. You may arrange for a shipping carrier to provide Glen Industries with a bill of lading, a document issued by the carrier which details a shipment of merchandise and gives title of that shipment to a specified party.


Can I work with Glen Industries staff in the kitchen?
Yes, especially for the first batch run. You may choose to work with staff at subsequent batch runs, but it is not required. Glen Industries is not a “shared-use” kitchen, meaning customers do not schedule time in the kitchen to use equipment for self-production. Glen Industries is proud to provide a strong labor force to meet your needs, so you can use your time to manage other aspects of the production and market your product.


I want to work with Glen Industries, but I am not close enough to Watkins Glen.

Distance is not a barrier to working with Glen Industries. Our customers come from all over the country. You can have your ingredients and materials shipped to Glen Industries for production and packaging, then arrange to have your items shipped from our facility to the destination you choose.